FAQ
Questions people ask before we start.
Everything on pricing, ownership, timelines, and what it's like to work with me. If yours isn't here, just ask.
How much does a project cost, and how do you charge?
Most projects have two parts: a one-time build fee to create it, and a low monthly care plan for my time keeping it maintained, secure, and improving. Separately, you pay for your own domain, hosting, and a database if your tool needs one. Those are small, standard monthly costs, billed to you directly by the providers and kept in your name, with no markup from me. Prefer to skip the monthly plan and own everything outright? A one-time buyout is available. I'll scope whichever path fits your budget before we start.
What's included in the monthly care plan?
My time: keeping your tool updated and secure, managing your backups, keeping an eye on it, and a set amount of time each month for the small tweaks and changes that come up as your business runs. It keeps your software alive and improving instead of frozen the day it launched, and it means there's always a real person who already knows your setup. Your domain, hosting, and any database stay in your own accounts, so the plan is purely my service on top.
Are there other costs besides the build and the plan?
Just your own domain, hosting, and a database if your tool needs one. These are standard, usually small monthly costs, billed directly to you and set up in your name, so you own them and there's no markup from me. I'll recommend the right options for your needs and keep them running for you as part of the care plan.
Is there a contract, or can I cancel anytime?
The care plan is month to month. You can adjust it or cancel anytime. I'd rather earn it every month than lock you into a contract, and if you ever leave, your data comes with you and I'll help you hand things off cleanly.
Can I buy it outright instead of paying monthly?
Yes. The buyout is a one-time purchase where you own the software fully. You'd still have your own hosting and domain (you always do), you'd just handle the upkeep yourself or bring in someone else. It's a bigger number up front, which is why most small businesses keep the care plan, but the option is always there.
How do I pay, and when?
A deposit up front to get started, then the rest tied to milestones and launch, so payment tracks real progress. The monthly care plan begins once your tool is live.
Who actually does the work?
Me, start to finish. You work directly with the person making your software, not a salesperson who hands you to a team you never meet. And the person who builds it is the same person who keeps it running month to month.
What does the process look like?
A quick call to understand the problem, then a clear scope and price. I build it with regular check-ins and working versions so you're never in the dark, we launch, and then I keep it running. You always know what's happening and what's next.
How long does a project take?
A straightforward website is usually a few weeks. A larger custom tool can run a couple of months, depending on scope. You'll get a realistic timeline before we begin, and see working versions along the way.
How involved do I need to be?
Not much, and only where it counts. Mostly it's a few conversations up front so I understand how your business actually runs, then check-ins along the way. You don't need to manage anything technical, that part's on me.
What if I don't know exactly what I need yet?
That's normal, and figuring it out is part of my job. Most people come to me with a frustration, not a spec. We talk it through and I turn it into something concrete and doable within your budget.
What kinds of things can you build?
Websites, web apps, shift scheduling, inventory tracking, work orders and maintenance tracking, reporting, and custom tools that fit how you already work. If what you need doesn't fit a neat category, ask, there's a good chance it's exactly the kind of thing I like to take on.
Can you replace a spreadsheet or tool we're already fighting with?
That's a lot of what I do. If you're duct-taping together spreadsheets, sticky notes, and half-connected apps, I can build one tool that fits your workflow and actually holds up. That's how most of my projects have started.
Can my whole team use it, with the right access for each person?
Yes. Your whole team can have their own logins, with access set per person, so a manager sees everything while someone on the floor sees just what they need. You stay in control of who can see and do what.
Will it work on phones and tablets, not just a computer?
Yes. Everything I build works on phones, tablets, and computers, so you and your team can use it wherever the work actually happens, not just at a desk.
Do I own my software, data, and domain?
Yes, fully. Your domain, hosting, database, and data are all set up in your name and paid by you, so you own them outright, and you can export your data anytime. On the care plan I maintain the software for you so you never have to think about the technical side, or you can own that outright too through a one-time buyout. Either way, you're never locked out of your own business.
Is my data safe and backed up, and what if something breaks?
Yes. On the care plan I manage security and regular backups for you, so a bad day never means lost data. And if something breaks or goes down, that's on me and I'm on it, you're not left googling error messages or waiting days for support.
What happens to my software if something happens to you?
A fair question when you're working with one person. Because your software, data, domain, hosting, and accounts are all set up in your name, you're never stranded, you'd simply have another developer pick it up. I keep everything documented and accessible so your business keeps running no matter what.
Do you work with businesses outside Yuma, and how do I get started?
I'm based in Yuma, Arizona, but I work with businesses anywhere, it's all done remotely. To get started, send a short message through the site with what you're trying to solve, and I'll follow up to talk it through and scope it to your budget.
Still have a question?
Tell me what you're trying to solve and I'll get back to you.
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